Contact
For everything except urgent casino issues, the best place to reach us is email. We read every message and reply to most within a week.
Editorial & corrections
If we got something wrong, or you want to suggest a casino for review, write to [email protected]. Include screenshots or dates where possible.
Partnerships
Affiliate, integration, advertising or syndication — [email protected]. We do not accept paid reviews; editorial decisions stay independent.
Casino-side issues
If you have a problem with the Jackpot Jill operator itself — a stuck withdrawal, a bonus dispute, KYC stalled — you'll need to contact the operator's support directly. We can't act on your behalf. Their channels:
- Live chat — 24/7, inside the Jackpot Jill site after login.
- Email — support@jackpotjill (the operator's address, not ours).
- Curaçao eGaming complaints form — for unresolved disputes.
Postal
We don't accept physical mail. If you need to send documents, please email instead — we'll provide a secure upload link.
Help right now?
If gambling is causing you harm and you need help today, please contact:
- Gambling Help Online — 1800 858 858, 24/7 across Australia.
- Lifeline — 13 11 14, 24/7 crisis support.
- Gambler's Help Victoria — 1800 858 858.
- BetStop — Australia's national self-exclusion register (betstop.gov.au).